Unveiling the Power of Influencer Marketing: A Systematic review of Influencer Marketing Antecedents, Outcomes, Theoretical Framework and the Future Research Directions

Authors

  • Asif Iqbal Lecturer, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.
  • Samia Aslam Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.
  • Wasif Ul Bari Jalali Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.
  • Abdul Saboor Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.
  • Wajiha Haider Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.

DOI:

https://doi.org/10.56976/rjsi.v5i2.119

Abstract

Examining and understanding the effectiveness, ramifications, and various dimensions of employing influencers as a marketing strategy is the goal of influencer marketing research. It entails examining the part played by influencers in influencing consumer behaviour, brand perception, purchasing decisions, and business advantages. It is well understood that the condition of prior information should be a predictor of the suitable study methodology. Our aim was to get in-depth knowledge about influencer marketing tactics. We undertake an organized search in the Scopus, WOS, and EBSCO database related to influencer marketing, the connected celebrities, E-communications pathways in online buying, the innovative marketing method, and proposed conceptual models. We used the period of 2017 to 2022, we also ensured the review was comprehensive. We intentionally limited our search to English language articles to maintain consistency. Influencer marketing has provided several crucial insights. First off, it has been discovered that influencer marketing initiatives raise brand exposure and recognition. Consumers exposed to influencer content frequently remember and recognise the brand more, increasing visibility and reach. Influencers are also seen as credible and trustworthy, which increases consumer confidence. Consumers regularly see influencer recommendations as genuine, which has a beneficial effect on their decision to make a buy, according to studies. Consumers' selection and purchase of goods or services are significantly influenced by the recommendations of influencers. What is truly distinct about this comprehensive literature study is that it has critically examined diverse research findings for influencer marketing in relation to its strategies utilization outcomes experiences and untapped potentials areas available for extra examination by researchers. By adopting an intricate mapping process robustly woven into data collation activities revealing timely insights unparalleled from existing analyses into pinpoint techniques leveraged widely by practitioners. This review necessarily unearths viable possibilities needed adding value collaboratively & gainfully going forward.

Author Biographies

Samia Aslam, Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.

 

 

Wasif Ul Bari Jalali, Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.

 

 

Abdul Saboor, Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.

 

 

Wajiha Haider, Scholar, College of Management Sciences (CoMS), Karachi Institute of Economics & Technology (KIET), Karachi, Sindh, Pakistan.

 

 

References

Argyris, Y. A., Wang, Z., Kim, Y., & Yin, Z. (2020). The effects of visual congruence on increasing consumers’ brand engagement: An empirical investigation of influencer marketing on instagram using deep-learning algorithms for automatic image classification. Computers in Human Behaviour, 106443. https://doi.org/10.1016/j.chb.2020.106443

Audrezet, A., De Kerviler, G., &Moulard, J. G. (2020). Authenticity under threat: When social media influencers need to go beyond self-presentation. Journal of Business Research, 117, 557–569.

Becker, Maren, Nico Wiegand, & Werner J. Reinartz (2019), “Does It Pay to Be Real? Understanding Authenticity in TV Advertising, Journal of Marketing, 83 (1), 24–50.

Belanche, D., Flavián, M. and Ibáñez-Sánchez, S. (2020) ‘Followers’ reactions to in fluencers’ Instagram posts Reacciones de losseguidores a las publicaciones de los in fluencersen Instagram’, 24(1), 37–53, https://doi.org/10.1108/SJME-11-2019-0100.

Bernitter, S., P. Verlegh & W. J. Smit E. G.. (2016). ‘Why Nonprofits Are Easier to Endorse on Social Media: The Roles of Warmth and Brand Symbolism. Journal of Interactive Marketing, 33, 27–42.

Britt, R.K., Hayes, J.L., Britt, B.C. and Park, H. (2020) ‘Too Big to Sell? A computational analysis of network and content characteristics among mega and micro beauty and fashion social media influencers’, Journal of Interactive Advertising, 1–25, https://doi.org/10.1080/ 15252019.2020.1763873

Campbell, C, and J. R. Farrell. 2020. More than meets the eye: The functional components underlying influencer marketing. Business Horizons 63(4), 469–79.

Carter, D. (2016). Hustle and Brand: The Sociotechnical Shaping of Influence. Social Media+ Society, 2(3), 1-12.

Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2018). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research. 5 (4), 67–85 https://doi.org/10.1016/j. jbusres.2018.07.005

Chapple, C. and Cownie, F. (2017) .An investigation into viewers’ trust in and response towards disclosed paid-for-endorsements by YouTube lifestyle vloggers, Journal of Promotional Communications, 5(2), 110–136.

Chatterjee, P. (2011). Drivers of new product recommending and referral behaviour on social network sites. International Journal of Advertising, 30(1), 77–101. https://doi.org/10.2501/IJA-30- 1-077-101

Childers, C.C., Lemon, L.L. and Hoy, M.G. (2019) ‘#Sponsored #Ad: agency perspective on influencer marketing campaigns’, Journal of Current Issues and Research in Advertising, 40, (3), 258–274, https://doi.org/10.1080/10641734.2018.1521113

Coates, A.E., Christiansen, P., Hardman, C.A., Christian, J., Halford, G. and Boyland, E.J. (2019) The effect of influencer marketing of food and a ‘protective’ advertising disclosure on children’s food intake, 4, 1–9, https://doi.org/10.1111/ijpo.12540

Danaher, Peter J. and Harald J. van Heerde (2018), Delusion in Attribution: Caveats in Using Attribution for Multimedia Budget Allocation, Journal of Marketing Research, 55 (5), 667–685.

De Veirman, M., Cauberghe, V., &Hudders, L. (2017). Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828. https://doi.org/10.1080/02650487.2017.1348035

De Veirman, M., Cauberghe, V., &Hudders, L. (2017). Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828. https://doi.org/10.1080/02650487.2017.1348035.

De Veirman, Marijke, VerolineCauberghe, and LiselotHudders (2017), “Marketing Through Instagram Influencers: The Impact of Number of Followers and Product Divergence on Brand Attitude, International Journal of Advertising, 36 (5), 798–828.

Djafarova, E., & Rushworth, C. (2017). Exploring the credibility of online celebrities’ Instagram profiles in influencing the purchase decisions of young female users. Computers in Human Behavior, 68 (March), 1–7. https://doi.org/10.1016/j.chb.2016.11.009.

Evans, N. J., Phua, J., Lim, J., & Jun, H. (2017). Disclosing Instagram Influencer Advertising: The Effects of Disclosure Language on Advertising Recognition, Attitudes, and Behavioural Intent. Journal of Interactive Advertising, 17(2), 1–12. https://doi.org/10.1080/15252019.2017.1366885.

Evans, N.J., Phua, J., Lim, J. and Jun, H. (2017) ‘Disclosing Instagram influencer advertising: the effects of disclosure language on advertising recognition, attitudes, and behavioural intent’, Journal of Interactive Advertising, 17(2), 138–149, https://doi.org/10.1080/ 15252019.2017.1366885

Freberg, K., K. Graham, K. McGaughey, and L. A. Freberg. 2011. Who Are the Social Media Influencers? A Study of Public Perceptions of Personality. Public Relations Review 37 (1): 90–92

Glover, P. (2009). Celebrity endorsement in tourism advertising: Effects on destination image. Journal of Hospitality and Tourism Management, 16, 16-23. DOI 10.1375/jhtm.16.1.16.

Halvorsen, K., J. Hoffmann, I. Coste-Manière, and R. Stankeviciute. 2013. Can fashion blogs function as a marketing tool to influence consumer behaviour? Evidence from Norway. Journal of Global Fashion Marketing 4( 3), 211–24.

Hearn, A., &Schoenhoff, S. (2016). From celebrity to influencer. In Marshall, P. D., & Redmond, S. (2015). A companion to celebrity. West Sussex, UK: John Wiley & Sons/Blackwell, pp. 194-211. Accessed online (February 26, 2017) at: http://www.blackwellreference.com/subscriber/tocnode.html?id=g9781118475010_chunk_g978 111847501015.

Hendriks, H., Wilmsen, D., van Dalen, W. and Gebhardt, W.A. (2020) ‘Picture me drinking: alcohol-related posts by Instagram influencers popular among adolescents and young adults’, Frontiers in Psychology, 10, 1–9, https://doi.org/10.3389/fpsyg.2019.02991.

Hollebeek, Linda D., Mark S. Glynn, and Roderick J. Brodie (2014), Consumer Brand Engagement in Social Media: Conceptualization, Perceived Sincerity, Consumer Envy, and Product Type, Journal of Interactive Advertising, 20 (1), 76–91.

Hsu, C. L., & Lin, J. C. C. (2020). Antecedents and gains of user participation in social media in Taiwan. Technology in Society, 61, Article 101243. https://doi.org/10.1016/j.techsoc.2020.101243.

Hughes, Christian, Vanitha Swami Nathan, and Gillian Brooks (2019), “Driving Brand Engagement Through Online Social Influencers: An Empirical Investigation of Sponsored Blogging Campaigns. Journal of Marketing, 83 (5), 78–96.

Jerslev, A. (2016). In The Time of the Microcelebrity. International Journal of Communication, 10, 5233-5251.

Jin, S.-A.-A., & Phua, J. (2014). Following celebrities’ tweets about brands: The impact of twitter-based electronic word-of-mouth on consumers’ source credibility perception, buying intention, and social identification with celebrities. Journal of Advertising, 43(2), 181–195. https://doi.org/10. 1080/00913367.2013.827606.

Jin, S.V. and Muqaddam, A. (2019) ‘Product placement 2.0: ‘do brands need influencers, or do influencers need brands?’’, Journal of Brand Management, 26(5), 522–537, https://doi.org/10.1057/s41262-019-00151-z.

Jin, S.V. and Muqaddam, A. (2019) ‘Product placement 2.0: ‘do brands need influencers, or do influencers need brands?, Journal of Brand Management, 26(5), 522–537, https://doi.org/10.1057/s41262-019-00151-z.

Joshi, Y., Lim, W. M., Jagani, K., & Kumar, S. (2023). Social media influencer marketing: foundations, trends, and ways forward. Electronic Commerce Research, 1-55.

Junn, J. (2020, August 27). NZ influencers are spreading dangerous misinformation and there’s little we can do about it.TheSpinoff.https://thespinoff.co.nz/media/27-08-2020/nz-influencers-are-spreading-dangerous-misin-formation-and-theres-little-we-can-do-about-it/

Kapitan, S., & Van Esch, P. (2020). Click, like, share, vote: Who’s spending and who’s winning on social media ahead of New Zealand’s election. TheConversation.https://theconversation.com/click-like-share-vote-whos-spending-and-whos-winning-on-social-media-ahead-of-new-zealands-election-144486

Katz, E. (1957). The two‐step flow of communication: An up‐to‐date report on an hypothesis. Public Opinion Quarterly, 21(1), 61. https://doi.org/10.1086/266687

Kay, S., Mulcahy, R. and Parkinson, J. (2020) ‘When less is more: the impact of macro and micro social media influencers’ disclosure’, Journal of Marketing Management, 36(3–4), 248–278, https://doi.org/10.1080/0267257X.2020.1718740

Ki, C. W. C., & Kim, Y. K. (2019). The mechanism by which social media influencers persuade consumers: The role of consumers’ desire to mimic. Psychology & Marketing, 36(10), 905-922.

Kim, D.Y. and Kim, H. (2020) ‘Influencer advertising on social media: the multiple inference model on influencer-product congruence and sponsorship disclosure’, Journal of Business Research, February, 1–11, https://doi.org/10.1016/j.jbusres.2020.02.020

Kim, M., & Kim, J. (2020a). How does a celebrity make fans happy? Interaction between celebrities and fans in the social media context. Computers in Human Behaviour, 106419. https://doi. org/10.1016/j.chb.2020.106419

Klear (2018). The state of influencer marketing. An industry analysis of branded partnerships and the strategies that reach success. Retrieved from: bit.ly/2UsroaF (accessed 9 February 2021).

Konstantopoulou, A., Rizomyliotis, I., Konstantoulaki, K. and Badahdah, R. (2019) ‘Improving SMEs’ competitiveness with the use of Instagram influencer advertising and eWOM’, International Journal of Organizational Analysis, 27(2), 308–321, https://doi.org/ 10.1108/IJOA-04-2018-1406

Leung, F. F., Gu, F. F., &Palmatier, R. W. (2022). Online influencer marketing. Journal of the Academy of Marketing Science, 1-26.

Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73.

Lou, C., Tan, -S.-S., & Chen, X. (2019). Investigating consumer engagement with influencer- vs. brand-promoted ads: The roles of source and disclosure. Journal of Interactive Advertising, 19(3), 169–186. https://doi.org/10.1080/15252019.2019.1667928.

Lowry, P. B., Wilson, D. W., & Haig, W. L. (2014). A picture is worth a thousand words: Source credibility theory applied to logo and website design for heightened credibility and consumer trust. International Journal of Human-Computer Interaction, 30(1), 63-93.

MacInnis, D. J. (2011). A framework for conceptual contributions in marketing. Journal of Marketing, 75(4), 136–154. https://doi.org/10.1509/ jmkg.75.4.136

Malhotra, Arvind, Claudia K. Malhotra, and Alan See (2013), “How to Create Brand Engagement on Facebook,” MIT Slogan Management Review, 54 (2), 18–20.

Martínez-López, F. J., Anaya-Sánchez, R., Fernández Giordano, M., & Lopez-Lopez, D. (2020). Behind influencer marketing: Key marketing decisions and their effects on followers’ responses. Journal of Marketing Management, 36(7–8), 579–607. https://doi. org/10.1080/0267257X.2020.1738525.

Martínez-López, F.J., Anaya-Sánchez, R., Fernández Giordano, M. and Lopez-Lopez, D. (2020) ‘Behind influencer marketing: key marketing decisions and their effects on followers’ responses’, Journal of Marketing Management, pp.1–29, https://doi.org/10.1080/ 0267257X.2020.1738525.

Martín‐Llaguno, M., Ballestar, M. T., Sainz, J., &Cuerdo‐Mir, M. (2022). From ignorance to distrust: The public “discovery” of COVID‐19 around international women's day in Spain. International Journal of Communication, 16, 409–436.

McCartney, G., & Pinto, J. F. (2014). Influencing Chinese travel decisions: The impact of celebrity endorsement advertising on the Chinese traveller to Macao. Journal of Vacation Marketing, 20(3), 253-266.

McQuarie, E. F., J. Miller, and B. J. Phillips. 2013. ‘The Megaphone Effect. Taste and Audience in Fashion Blogging.’Journal of Consumer Research 40 (1): 136–58.

Munnukka, J., Maity, D., Reinikainen, H., &Luoma-aho, V. (2019). “Thanks for watching”. The effectiveness of YouTube vlog endorsements. Computers in Human Behaviour, 93, 226–234. https://doi. org/10.1016/j.chb.2018.12.014

Munnukka, J., Maity, D., Reinikainen, H., &Luoma-aho, V. (2019). “Thanks for watching”. The effectiveness of YouTube vlog endorsements. Computers in Human Behaviour, 93, 226–234. https://doi. org/10.1016/j.chb.2018.12.014.

Pang, A., Tan, E. Y., Qi Lim, R. S., Kwan, T. Y.-M., & Lakhanpal, P. B. (2016). Building effective relations with social media influencers in Singapore. Media Asia,43(1), 56–68. https://doi.org/10.1080/ 01296612.2016.1177962

Pansari, Anita and V. Kumar (2017), “Customer Engagement: The Construct, Antecedents, and Consequences,” Journal of the Academy of Marketing Science, 45 (3), 294–311.

Petrescu, M., O’Leary, K., Goldring, D., &Mrad, S. B. (2018). Incentivized reviews: Promising the moon

Raimondo, M. A., Cardamom, E., Miceli, G., &Bagozzi, R. P. (2022). ‘Consumers’ identity signalling towards social groups: The effects of dissociative desire on brand prominence preferences. Psychology & Marketing, 39(10), 1964–1978. https://doi.org/10.1002/mar.21711.

Satell, G. (2014). 3 Reasons to kill influencer marketing. Harvard Business Review, 9, 2–6. https://hbr.org/2014/09/3-reasons-to-kill-influencer-Marketing.

Schoenberg, H., & Kim, E. (2022). Explaining purchase intent via expressed reasons to follow an influencer, perceived homophily, and perceived authenticity. International Journal of Advertising, 1–16. https://doi.org/10.1080/02650487.2022.2075636.

Shan, Y., Chen, K.-J., & Lin, J.-S. E. (2019). When social media influencers endorse brands: The effects of self-influencer congruence, parasocial identification, and perceived endorser motive. International Journal of Advertising, 39(5), 590–610. https://doi.org/10.1080/02650487.2019. 1678322.

Silva, M. J. D. B., Farias, S. A. D., Grigg, M. K., & Barbosa, M. D. L. D. A. (2020). Online engagement and the role of digital influencers in product endorsement on Instagram. Journal of Relationship Marketing,19(2), 133–163. https://doi.org/10.1080/15332667.2019.1664872.

Singh, J., Crisafulli, B., Quamina, L.T. and Xue, M.T. (2020) ‘‘To trust or not to trust’: the impact of social media influencers on the reputation of corporate brands in crisis’, Journal of Business Research, January 2019, pp.1–17, https://doi.org/10.1016/j.jbusres.2020.03.039

Socialbakers (2018). Instagram engagement: everything you need to know. Retrieved from: bit.ly/2BQJyyi (accessed 9 February 2021).

Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53(March), https://doi.org/10.1016/j.jretconser.2019.01.011.

Sokolova, K., &Kefi, H. (2019). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53. https://doi.org/10.1016/j.jretconser.2019.01.011.

Statista (2019). Number of monthly active Instagram users from January 2013 to June 2018. Retrieved from: bit.ly/36Zes3T (accessed 9 February 2021)

Stubb, C. (2018). Story versus info: Tracking blog readers’ online viewing time of sponsored blog posts based on content-specific elements. Computers in Human Behaviour, 82, 54–62. https://doi. org/10.1016/j.chb.2018.01.001

Stubb, C., Nyström, A.-G., &Colliander, J. (2019). Influencer marketing. The impact of disclosing sponsorship compensation justification on sponsored content effectiveness. Journal of Communication Management, 23(2), 109–122. https://doi.org/10.1108/JCOM-11-2018-0119.

Trivedi, J. and Sama, R. (2020) ‘The effect of influencer marketing on consumers’ brand admiration and online purchase intentions: an emerging market perspective’, Journal of Internet Commerce, Vol. 19, No. 1, pp.103–124, https://doi.org/10.1080/15332861.2019.

Trivedi, J., & Sama, R. (2020). The Effect of Influencer Marketing on Consumers’ Brand Admiration and Online Purchase Intentions: An Emerging Market Perspective. Journal of Internet Commerce, 19(1), 103–124. https://doi.org/10.1080/15332861.2019.1700741.

Van Esch, P., &Mente, M. (2018). Marketing video-enabled social media as part of your e-recruitment strategy: Stop trying to be trendy. Journal of Retailing and Consumer Services, 44, 266-273.

Venkatraman, Vinod, Angelika Dimoka, Paul A. Pavlou, Khoi Vo, William Hampton, Bryan Bollinger, et al. (2015), “Predicting Advertising Success Beyond Traditional Measures: New Insights from Neurophysiological Methods and Market Response Modeling,” Journal of Marketing Research, 52 (4), 436–52.

Vredenburg, J., Kapitan, S., Spry, A., & Kemper, J. (2020). Brands taking a stand: Authentic activism or woke washing? Journal of Public Policy & Marketing, 39(4), 444–460.https://doi.org/10.1177/0743915620947359

Vries, E.L.E.D. (2019) ‘When more likes is not better : the consequences of high and low likes-to-followers ratios for perceived account credibility and social media marketing effectiveness’, Marketing Letters, Vol. 17

Vrontis, D., Makrides, A., Christofi, M., &Thrassou, A. (2021). Social media influencer marketing: a systematic review, integrative framework and future research agenda. International Journal of Consumer Studies, 45(4), 617-644.

Whiting, A., & Williams, D. (2013). Why people use social media: a uses and gratifications approach. Qualitative market research: an international journal, 16(4), 362-369

Yetimoğlu, S. and Uğurlu, K. (2020), "Influencer Marketing for Tourism and Hospitality", Hassan, A. and Sharma, A. (Ed.) The Emerald Handbook of ICT in Tourism and Hospitality, Emerald Publishing Limited, Bingley, pp. 131-148.

Zhang, Y., Moe, W.W., Schweidel, D.A., Real, E.C., Clara, S. and Moe, W.W. (2016) ‘Modeling the role of message content and influencers in social media rebroadcasting’, International Journal of Research in Marketing, https://doi.org/10.1016/j.ijresmar.2016.07.003.

Downloads

Published

2023-06-30

How to Cite

Iqbal, A., Aslam, S., Jalali, W. U. B., Saboor, A., & Haider, W. (2023). Unveiling the Power of Influencer Marketing: A Systematic review of Influencer Marketing Antecedents, Outcomes, Theoretical Framework and the Future Research Directions. Research Journal for Societal Issues, 5(2), 362–395. https://doi.org/10.56976/rjsi.v5i2.119

Issue

Section

Articles